Add a Walk-up Experience online check-in link on the Service Portal home page

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Configure a Walk-up Experience link to enable guest users to check in online to a walk-up location via Service Portal.

    Before you begin

    Role required: admin and sp_admin

    Service Portal for Enterprise Service Management (com.glide.service-portal.esm) and Walk-up for CSM (com.snc.walkup_for_csm) plugins must be activated.

    Procedure

    1. In your instance, enter sp_page.list in the filter navigator.
    2. Select ID from the Search drop-down list and enter csm_index in the Search field.
    3. Click csm_index.
    4. Scroll down and click the Open in Designer related link.
    5. Drag the walk-up check-in link from the Widgets list in the left pane and drop it on the Service Portal home page where you want the link to appear.