Configure Now Assist for ITOM Versão de lançamento: Australia Atualizado 12 de mar. de 2026 1 min. de leituraEnable Event Management users to view alert analyses that Now Assist for ITOM creates using generative AI. Install the Now Assist for IT Operations Management (ITOM) pluginInstall the ITOM plugin in the ServiceNow® Now Assist feature.Activate Now Assist AI agents for IT Operations Management (ITOM)Activate Now Assist AI agents associated with the Triage and analyze alerts agentic workflow, to enable the agentic AI experience.Activate Now Assist skills in Now Assist for IT Operations Management (ITOM)You can activate the Now Assist skills for use in Now Assist for IT Operations Management (ITOM).Configuring agents and skills for Now Assist for ITOMConfigure observability agents and skills for the analyze alert impact agentic workflow or manage alerts autonomously agentic workflow. Once configured, they gather information to help you investigate alerts.
Configure Now Assist for ITOM Versão de lançamento: Australia Atualizado 12 de mar. de 2026 1 min. de leituraEnable Event Management users to view alert analyses that Now Assist for ITOM creates using generative AI. Install the Now Assist for IT Operations Management (ITOM) pluginInstall the ITOM plugin in the ServiceNow® Now Assist feature.Activate Now Assist AI agents for IT Operations Management (ITOM)Activate Now Assist AI agents associated with the Triage and analyze alerts agentic workflow, to enable the agentic AI experience.Activate Now Assist skills in Now Assist for IT Operations Management (ITOM)You can activate the Now Assist skills for use in Now Assist for IT Operations Management (ITOM).Configuring agents and skills for Now Assist for ITOMConfigure observability agents and skills for the analyze alert impact agentic workflow or manage alerts autonomously agentic workflow. Once configured, they gather information to help you investigate alerts.