Identify Health Log Analytics system health issues on the service map

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • View Health Log Analytics (HLA) system health issues on the ServiceNow Event Management service instance map.

    Antes de Iniciar

    Role required: evt_mgmt_operator or evt_mgmt_admin

    Por Que e Quando Desempenhar Esta Tarefa

    Viewing the configuration items (CIs) that comprise Health Log Analytics and their relationships helps you visualize the impact of HLA system health issues on the service. For more information, see Viewing Health Log Analytics system health alerts on the service map.

    Procedimento

    1. Navigate to All > Event Management > Services > Service Instances.
    2. On the Service Instances page, locate ServiceNow Event Management and select View Service.
      Event Management health - service instance.
      The Event Management service instance map shows the Health Log Analytics core components and the system health alerts that affect them.
    3. On the service map, identify Health Log Analytics system health issues.
    4. Drill down into an alert to view details about the issue.

    O que Fazer Depois

    Address the alert by performing the action proposed in the notification. For more information, see Health Log Analytics self-health checks, notifications, and proposed actions.