Activating schedule flows

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Activate the schedule flow that interacts with Workday to pull worker profile information and tasks into a ServiceNow application.

    Before you begin

    Role required: sn_hr_workday.admin

    Procedure

    1. Navigate to Flow Designer > Designer.
    2. Open Run Workday Integration Flow.
    3. Click Activate.
    4. In the Trigger field, specify the time and interval at which you want to automatically run the scheduled flow.
    5. Expand Call Run Workday Service Subflow.
    6. Enable the Department, Location, Job Profile, Worker Profile, Effective Worker Profile, Future Worker Profile, Retrieve All Data, and Pull To-dos check boxes.
      The schedule flow pulls data in the following order:
      • Locations
      • Departments
      • Job profile
      • Workers
      • Future workers
      • Effective workers
      • Jobs

        Once data is pulled into staging tables, transform maps move data into target tables. For more details, refer to Use transform maps.

        Note:
        • For a partial pull, deselect the Retrieve all data check box. Only modified data (based on the last successful schedule run time) is pulled from Workday into the ServiceNow instance. Partial pull is not supported for Department and Location. It is only supported for HR profile and Job Profile.
        • For a full pull, select the Retrieve all data check box. All the data is pulled from Workday into the ServiceNow instance.
        • The Retrieve All Data check box is not supported for Pull To-Dos. The first pull will always be a full pull based on the configuration parameter Initial Load Date time. The subsequent ones are incremental pulls.
        • Before you run the flow, turn off reporting: com.snc.process_flow.reporting.level.