Install Legal Conflict of Interest

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read

    • You can install the Legal Conflict of Interest application (sn_lg_coi) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

    Before you begin

    Install the Legal Request Management (sn_lg_ops) application before you install Legal Conflict of Interest.

    Role required: admin

    About this task

    The following items are installed with Legal Conflict of Interest:
    • Plugins
    • Store applications
    • Roles
    • Tables
    • Business Rules

    For more information, see Components installed with Legal Conflict of Interest.

    You can also install the following application:

    Legal Mobile: The ServiceNow® Legal Mobile (sn_lg_mobile) application enables you to find legal information, submit and track legal requests, and work on these requests on mobile devices. For more information, see Legal Mobile.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Legal Conflict of Interest application (sn_lg_coi) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you are displayed.

    3. Select a version from the list and select Install.

      In the Install dialog box that is displayed, any dependencies that are installed along with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Optional: If demo data is available and you want to install it, select the Load demo data check box.
      Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
      Important:
      If you don't load the demo data during installation, it's unavailable to load later.
    6. Select Install.

    What to do next

    Use the Legal Service Delivery Guided Setup to configure the application on your instance.

    To access Legal Service Delivery guided setup, navigate to Legal Administration > Legal Guided Setup. For more information about using the guided setup interface, see Using guided setup.