Now Assist for HRSD Virtual Agent topics
Summarize
Summary of Now Assist for HRSD Virtual Agent Topics
The Now Assist Virtual Agent topics within Employee Center streamline employee interactions with the configured Human Capital Management (HCM) system. Users can easily access various services, such as checking leave balances, viewing payslips, and submitting expense reports, all through a chat interface in Employee Center.
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Key Features
- Get Time Off Balance: Check your leave balance by typing keywords like "leave balance" in the chat window.
- Get User Paychecks: View payslip details by entering keywords such as "get payslips" and providing the relevant date range.
- Lookup Worker Profile: Access coworker profiles by typing "worker profile" and specifying the necessary details.
- Request Timeoff: Apply for leave by entering "request time off" and providing required details like start and end dates.
- Add Expense: Submit an expense report using "add expense" and specifying the type, currency, and amount of the expense.
- Get Holiday Calendar: View your holiday calendar by typing "holiday calendar" and specifying the year.
- Get Total Rewards: Check your rewards by typing "rewards" in the chat window.
Key Outcomes
Using the Now Assist Virtual Agent topics enhances efficiency by allowing employees to quickly access important information and perform tasks without navigating through multiple systems. This integration with the HCM system ensures that employees have up-to-date information at their fingertips, ultimately improving employee satisfaction and productivity.
Use the Now Assist Virtual Agent topics in Employee Center to place requests to the configured HCM system, for example, apply for a time off or view details of your time-off balance from the configured HCM system in Employee Center.
Get time off balance
The Get time off balance Virtual Agent topic enables you to view your leave balance from the configured HCM system in Employee Center. From Employee Center, open a chat window and type in key words, for example, leave balance. The Now Assist generative AI retrieves details from HCM system and displays your time off balance.Get User Paychecks
The Get User Paychecks Virtual Agent topic enables you to view your payslip details in Employee Center.
From Employee Center, open a chat window and type in key words, for example, get payslips. After you provide the required details such as start date and end date, summary of your payslips in the form of pay period, gross pay, deductions, and net pay are displayed. A detailed breakdown of deductions is also displayed.
Lookup Worker Profile
The Lookup Worker Profile Virtual Agent topic enables you to view the profile of a coworker.
From Employee Center, open a chat window and type in key words, for example, worker profile. After you have specified the details of coworkers, worker profile details of one or more users are displayed.
Request Timeoff
The Request Timeoff Virtual Agent topic enables you to apply leave from Employee Center to the configured HCM system.
From Employee Center, open a chat window and type in key words, for example, request time off. After you have specified required details such as start date and end date, the time off request is sent to the configured HCM system.Add Expense
The Add Expense Virtual Agent topic enables you to submit an expense report from Employee Center to configured HCM system.
From Employee Center, open a chat window and type in key words, for example, add expense. After you have specified the required details such as type of expense, expense currency, expense amount, the expense report is submitted to the configured HCM system.Get Holiday Calendar
The Get Holiday Calendar Virtual Agent topic enables you to view your holiday calendar from the configured HCM system in Employee Center. From Employee Center, open a chat window and type in key words, for example, holiday calendar. After specifying the calendar year, the holiday calendar appears in Employee Center.
Get Total Rewards
The Get Total Rewards Virtual Agent topic enables you to view your rewards from the configured HCM system in Employee Center. From Employee Center, open a chat window and type in key words, for example, rewards. Your rewards are displayed in Employee Center.