HR Service Delivery Advanced Integration with Workday

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The ServiceNow® HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc.

    HR Service Delivery Advanced Integration with Workday enables you to complete the following tasks:
    As an advanced Workday administrator
    • Configure templates to display customized Total Rewards information to employees in the configured Service Portal. See Set up Total Rewards using Workday.
    • Configure legal name change settings to enable employees to change their legal name from Employee Center. See Legal name change configuration.
    • Import time offs, holiday calendars, and schedule calendars from Workday into the ServiceNow application enabling employees to submit a time-off request from Employee Center. See Time off request to Workday.
    As an employee
    • Submit your time-off request from Employee Center. See Request a time off.
    • Change your legal name through virtual agent conversation in Employee Center. See Change legal name through Virtual Agent.
    • Report discrepancy in your Workday payslip from Employee Center. See Report an issue with your payslip.
    • View your Total Rewards information (such as benefits, compensation, and allowances) in the configured Service Portal.
    • View your holiday calendars in the configured Service Portal.

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