Health and Safety

  • Release version: Washingtondc
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Health and Safety

    ServiceNow Health and Safety helps businesses maintain a safe working environment by enabling accurate recording, tracking, and reporting of health and safety-related employee incidents. It aids organizations in meeting their Environmental, Social, and Governance (ESG) goals, and offers a comprehensive platform for incident reporting and safety knowledge management.

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    Key Features

    • Health and Safety Incident Management: Allows organizations to document, monitor, and investigate health and safety incidents and observations.
    • OSHA Content Pack: Automatically fills and exports OSHA forms for workplace injuries and illnesses.
    • Health and Safety Case Management: Supports employee inquiries and facilitates their return to work post-injury or illness.
    • Health and Safety Contractor Management: Manages contractors and their health and safety compliance.
    • Health and Safety Risk Management: Helps reduce workplace injuries by identifying and managing risks and hazards.
    • Mobile Access: Utilize the ServiceNow® Now Mobile app to access Health and Safety applications on the go.
    • Domain Separation: Supports basic domain separation for Health and Safety applications to enhance data security and management.

    Key Outcomes

    Implementing ServiceNow Health and Safety applications allows organizations to significantly reduce safety incidents, control costs, and effectively manage risks. This leads to improved employee safety, compliance with regulatory requirements, and enhanced overall workplace health and safety culture.

    ServiceNow Health and Safety enables businesses to ensure safe and healthy working conditions for their employees.

    This video shows a visual overview of ServiceNow Health and Safety and its capabilities.

    To deliver on Environmental, Social, and Governance (ESG) goals, companies must correctly record, track, and report on health and safety related employee incidents. ServiceNow Health and Safety provides at-your-fingertips capabilities such as reporting incident and observation and filing job safety analysis (JSA) and a one-stop-shop for all safety knowledge in your company. Further, it also provides the tools to reduce safety incidents, keep the costs down, and assess and manage risks.

    Health and Safety applications

    Health and Safety includes the following applications:

    Health and Safety Incident Management
    The ServiceNow® Health and Safety Incident Management application is a solution in Health and Safety that enables organizations to record, track, and report on health and safety related employee incidents and observations. Furthermore, it provides capabilities to investigate and reduce incidents.
    Health and Safety Incident Management OSHA Content Pack
    With the ServiceNow® Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization.
    Health and Safety Case Management
    The ServiceNow® Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.
    Health and Safety Contractor Management
    The ServiceNow® Health and Safety Contractor Management application provides capabilities to manage contractor companies and workers for their health and safety.
    Health and Safety Risk Management
    The ServiceNow® Health and Safety Risk Management application provides capabilities to enable workers, line managers, and safety personnel to work safely and reduce the likelihood of injuries that risks or hazards create.

    Mobile experience for Health and Safety

    You can use ServiceNow® Now Mobile app to work on the Health and Safety applications.

    For more information, see Mobile experience for Health and Safety.

    Domain separation for Health and Safety applications

    The Health and Safety applications support domain separation at basic level. For more information, see Domain separation and Health and Safety Incident Management and Domain separation and Health and Safety Risk Management. For a deeper understanding of the support levels, see Application support for domain separation.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.