Making workplace reservations
Summarize
Summary of Making workplace reservations
Employees can make workplace reservations using Workplace Core when preparing to return to the office. Reservations can be for a single day or an extended period, with notifications provided upon approval and confirmation of the request.
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Key Features
- Reservations can be made via the Workplace Service Portal or the Now® Mobile app.
- Employees can choose specific available spaces or areas, and if an area is reserved, they can work from any space within it.
- Options to select shifts or custom time periods are available based on organizational guidelines.
- Direct reservations for one day or less do not require approval.
Reservation Request States
- Awaiting approval: The request is pending action from the manager.
- Closed complete: The request is approved and confirmed as available.
- Closed incomplete: The request is rejected by the manager.
- Pending: Approval granted but space is not fully available; follow-up may be needed.
- Canceled: The request has been canceled by the employee.
Email and Push Notifications
Upon submitting a reservation request, employees will receive email notifications with details about their request. Push notifications are also available through the Now® Mobile app, providing updates on campus details, space details, and reservation duration.
Key Outcomes
Employing these features allows employees to efficiently manage their workplace reservations, ensuring a smooth transition back to the office while maintaining compliance with organizational protocols.
Make workplace reservations in Workplace Core when you are ready to return to the office. You can reserve a workplace for a day or less directly or request a workplace for a specified period. Once a reservation request is approved and confirmed, you are notified about the reservation details.
Reserving a workplace
As an employee, you can request a workplace reservation using Workplace Service Portal or the Now® Mobile app.
When making a reservation, you can choose an available space that you want to access or select an available area. If you have made a reservation for an area, you can work from any available space within that area when you return to the office.
You can select a shift of your choice from the shift schedules defined by your organization. If your organization doesn’t use shifts, you can select a custom time period. Depending on your organizational guidelines, your reservation request might require an approval.
You can check the status and details of all your reservation requests on Workplace Service Portal or through the Now Mobile app.
Space reservation request states
After you submit a space reservation request, the status changes based on the action taken on it by your approving manager or the workplace manager.
- If your manager hasn’t acted on your request, the state of the request remains Awaiting approval.
- If your manager approves your request and the space availability is confirmed, the state of the request changes to Closed complete.
- If your manager rejects your request, the state of the request changes to Closed incomplete.
- If your manager approves your request but the space you requested for isn’t
available for all or some days, the state of the request changes to Pending.
You can follow up with your workplace manager to get a new space assigned and resolve your pending space request.
- If you cancel your request, the state of the request changes to canceled.
Email and push notifications
If you submit a space reservation request from the catalog item, or if a request is submitted on your behalf, you will receive an email notification about the request. If you have the Now® Mobile app, you will receive push notifications about your reservation requests.