Add metadata to a clause using add-in

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • As a contract configurator, add metadata to pre-fill information that will be placed in the contract document.

    Before you begin

    Ensure you have configured the Word add-in. For more information, see Configure the Microsoft Word add-in for ServiceNow Contracts.

    Role required: sn_cm_core.contract_config and canvas_user

    Procedure

    1. Open a document where you want to mark the content controls in Microsoft Word.
    2. From the Microsoft Word ribbon, select ServiceNow Contracts add-in.
      The add-in login screen is displayed.
    3. Enter the credentials of the ServiceNow instance from where you downloaded the manifest file.
      The add-in screen is displayed with Templates and Clauses tabs.
    4. In the Clauses tab, select a clause.
      The clause variation details are displayed.
    5. Select the clause variation for which you want to add metadata.
    6. In the Microsoft Word, place the cursor at the location where you want to add the metadata.
    7. Select Create metadata mapping.
      The create mapping form is displayed.
    8. In the Field name field, enter unique name for the metadata.
    9. Select Create.
      • The metadata is added and displayed as a tile with field name as the title. Metadata added using Word Add-in
      • The metadata is synced to the ServiceNow instance. You can view the meta data by logging to the ServiceNow instance and navigating to the Field mapping related list of a clause variation.
    10. Optional: Add the created metadata to other locations in the document by clicking on the tag.
    11. Upload the document into the ServiceNow instance.
      1. Select Proceed to select a document.
      2. In the Select Attachment screen, select Attach file and select the same file where you have marked the content controls.
        A confirmation message asking you to proceed with the upload will be shown if the file name of the document you are uploading and the one associated in the contract template are different.
      3. Select Upload and parse document to parse the content controls and add the data to the ServiceNow instance.
      The file will be uploaded. If the clause variation is mapped to multiple templates and the variation has metadata, the unmapped metadata is displayed and you must map them for each of the templates.