Create a campus to appear on the Safe Workplace Dashboard

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Create a Campus to Appear on the Safe Workplace Dashboard

    This guide outlines the process for creating a campus that will be displayed on the Safe Workplace Dashboard within ServiceNow. The campus will aggregate and display critical information related to employee health and safety, including user health, building readiness, PPE inventory, contact tracing cases, and contacts under investigation. This functionality is essential for maintaining a safe workplace environment.

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    Key Features

    • Applications Required: Ensure you have the following applications installed:
      • ServiceNow® Emergency Self Report
      • ServiceNow® Emergency Outreach with Employee Readiness Surveys
      • ServiceNow® Workplace PPE Inventory Management
      • ServiceNow® Employee Health Screening
    • Location Management: The Space Administration module in Workplace Core allows for defining facilities, including buildings, floors, areas, and workspaces, which are essential for effective campus management.
    • Mapping Options: You can create campuses using various methods:
      • Auto-map locations
      • Manually associate locations
      • Use Workplace Core for manual mapping
    • Geographical Data: Define building locations with latitude and longitude coordinates, ensuring they are associated with a state or country for accurate data reporting, including COVID-19 insights.

    Key Outcomes

    By creating a campus on the Safe Workplace Dashboard, you can effectively monitor and manage the health and safety of employees. The dashboard will visually represent campus and building statuses, enhancing decision-making and operational readiness in response to health concerns. Proper setup will also facilitate contact tracing and emergency reporting processes.

    You can create a campus from existing locations to appear on the Safe Workplace Dashboard.

    Route the following information to the Safe Workplace Dashboard and display this information by campus:
    • User health and willingness to return to work.
    • Building readiness.
    • Personal protective equipment inventory.
    • Active contact tracing cases.
    • Potentially exposed contacts under investigation.

    Ensure that you install and use the following applications for the Safe Workplace Dashboard. Each application has a reference to a location.

    • ServiceNow® Emergency Self Report references the location in the user's profile.
    • ServiceNow® Emergency Outreach with Employee Readiness Surveys installed. These applications reference the location in the user's profile.
    • ServiceNow® Workplace PPE Inventory Management has defined stockrooms, and the location is a required field for a stockroom.
    • ServiceNow® Employee Health Screening has a form for selecting a location and a user to submit the compliance values.
    • The Space Administration module of ServiceNow Workplace Core is where organization facilities are defined. Within a building, floors, areas, and workspaces are defined. These definitions provide for proximity screening, cleaning assignments, and workspace reservations.

      One or more buildings are assigned to a campus. The location icons displayed on the Safe Workplace Dashboard overview show the campus and any associated buildings when you point to an icon.

    • ServiceNow Contact Tracing references the affected person's campus from a case. If the campus information is not available, then Contact Tracing references the location in the affected person's user profile.
    Note:
    When selecting locations for users, stockrooms, and entry requests, select a company location that existed before you installed Workplace Core. Don't select a site, campus, or building created in the Workplace Core application.

    For Workplace PPE Inventory Management, Employee Health Screening, and others, the location must be tied to a Workplace Core campus or building for the location to appear on the Safe Workplace Dashboard.

    Figure 1. Safe Workplace Dashboard map with location icons
    U.S. map on the dashboard displaying four location icons: three with alerts and pop-up details for one campus.

    The locations [cmn_location] defined for the organization are the reference that Performance Analytics uses to generate alerts. Configure the building definitions in Workplace Core with a parent location and the corresponding latitude and longitude.

    To associate locations with infectious diseases, such as COVID-19 data, from the COVID-19 Global Health Data Set, verify that all locations are associated with a state or country.

    Create a campus to appear on the Safe Workplace Dashboard

    There are multiple methods that you can use to create a campus that appears on the Safe Workplace Dashboard.
    • Auto-map a location and create a campus.
    • Manually associate a location and create a campus.
    • Manually map a location to a campus (Workplace Core).

    Auto-map multiple locations and create campuses

    You can create multiple campuses with corresponding latitude and longitude coordinates and a site automatically by selecting multiple locations.

    The campuses appear on the Safe Workplace Dashboard.

    Manually map a location to a campus

    You can map an existing campus to an existing location manually and have it appear on the Safe Workplace Dashboard.

    Manually map a location to a campus (Workplace Core)

    As an alternative, you can use Workplace Core to manually create a campus and have it appear on the Safe Workplace Dashboard.