Configure the Recommended for you

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The Recommended for you widget displays catalog items and knowledge articles, enabling you to view information that is most relevant to you based on the taxonomy.

    Before you begin

    Role required: sp_admin or admin

    Procedure

    1. Navigate to All > Employee Center > Administration > Portal configuration.
    2. Edit the portal to suit your needs.
      For more information on the portal form fields and description, see Create a portal.
    3. Map the Taxonomy that you created or use the default Employee taxonomy at the portal level.
      For more information on taxonomy, see Unified Taxonomy for Employee Center.
    4. Navigate to System Definition > Fix Scripts.
      1. Search for Set primary topics for Employee taxonomy script.
      2. Run the script manually to update the taxonomy_topic field for the articles and catalog items associated to the employee taxonomy.

    Result

    The script fixes the Recommended for you and search, if Employee taxonomy is associated to the portal. Updates the taxonomy_topic column in the knowledge articles and catalog items to the corresponding mapping found in m2m_connected_content table.

    From the content associated to the taxonomy, most viewed or recommended articles or catalog items are fetched and displayed to the employee.

    What to do next

    You can proceed to configure the instance options to control the appearance of the widget, see Modify the Recommended for you widget display