Widgets for Listening Posts

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Pre-configured widgets help to display a pulse survey that is raised from Listening Posts onto Employee Center.

    Table 1. Pre-configured widgets
    Name Description
    Listening Posts My Survey Displays a pulse survey as a widget on Employee Center.
    Listening Posts Take Survey Displays the pulse survey page with pulse questions on Employee Center.
    Listening Posts Survey List Displays all pulse surveys assigned to a user in a list view on Employee Center.
    Listening Posts Feedback Bucket Contains the fly out notifications that are received after a task completion on Employee Center.
    Listening Posts Feedback Collection Displays the pulse survey fly out notifications after a task completion on Employee Center. This fly out notification remains for 10 seconds on the screen.
    Listening Posts Popup Survey Displays the survey to the user in a modal after a user clicks the Give feedback button on the fly out notification on Employee Center.
    Listening Posts Voluntary Feedback Popup Displays the Give feedback button on Employee Center to enable a user take a voluntary survey.
    Listening Posts Voluntary Feedback Displays a questionnaire when a user clicks the Give feedback button on Employee Center.

    For more information on these widgets, navigate to Service Portal > Widgets.

    Additional configuration to display pulse survey widgets on Employee Center

    • Update the Employee Center plugin to 22.0.* version.
    • Allow Restricted Caller Access to be created under the Listening Posts application.
    • Deactivate the record Use Standard Ticket (sys_id: ed1cbb15738200105788e1e54cf6a760) in Page Route Maps to get the notifications on the My Requests page.
      Note:
      • Only the HR ticket page [hrm_ticket_page] is supported and not the Standard ticket page [standard_ticket page].
      • The Listening Posts Feedback Bucket, Listening Posts Feedback Collection, and Popup Listening Posts Survey widgets are embedded only in the To-dos page [hrm_todos_page], HR ticket page [hrm_ticket_page], and HRM To-dos page [hrm_todo].