Connect Workplace Reservation Management with Zoom

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Establish connection between Zoom and Workplace Reservation Management.

    Before you begin

    Ensure that the following plugins are installed:
    • Zoom spoke
    • ServiceNow Integration Hub Action Template - Data Stream (for getting recordings)
    • Workplace Reservation Management

    Role required: admin

    Procedure

    1. Setup Zoom to enable virtual meeting.
      Refer to the Create a connected app in Zoom topic in
      Note:
      While setting up zoom, ensure the following:
      • Copy the url specified in Redirect URL for OAuth to Add allow list as well.
      • Select the following scopes:
        • In Meeting, select the following:
          • View and manage sub account’s users meetings (meeting: master)
          • View and manage all user meetings (meeting:write:admin)
        • In Recording, select View all users recordings (recording:read:admin)
      .
    2. Setup OAuth connectivity between ServiceNow and Zoom.
    3. Create connection and credential for Zoom.