Configure the rescind process for a Lifecycle Events activity

  • Release version: Washingtondc
  • Updated January 30, 2025
  • 2 minutes to read

    • Cancel and revert work done in a Lifecycle Events case with the rescind process. Rescind activities can be defined to notify employees and departments when a case is rescinded, trigger automated flows, and revert work already completed, such as the provisioning of equipment or the setting up of a workplace.

    Before you begin

    Role required: sn_hr_le.admin or sn_hr_le.activity_set_manager

    About this task

    The rescind process enables you to cancel and revert work done in a Lifecycle Events case. For example, if a new hire decides not to join the company or a job offer is revoked, you can revert work done in the onboarding case.

    A rescinded new hire onboarding case.

    Procedure

    1. Enable the Rescind activity set.
      1. Navigate to Lifecycle Events > Administration > Manage Lifecycle Events, and open a Lifecycle Events record.
      2. Select the Activity Sets tab.
        In the Lifecycle Events builder, click the Activity Sets tab.
      3. Select Enable Rescind.
        Click "Enable Rescind" to add the Rescind activity set to the Lifecycle Events builder.
        The Lifecycle Events builder displays the Rescind activity set.The Rescind activity set appears in the Lifecycle Events builder.
        Note:
        You can’t set an audience for activity sets that have a trigger type of Rescind.
    2. Add one or more rescind activities.
      1. Select Add Rescind Activity to add an activity that you want to rescind to the Rescind activity set.
      2. Fill in the fields on the form.
        Table 1. Rescind Activity form
        Field Description
        Title Name of the rescind activity.
        Description Description of the rescind activity.
        Activity to rescind Name of the activity to rescind. You can select any activity that is associated with the same Lifecycle Events type, except for activity containers (you can select member activities) and other rescind activities.
        Activity type Activity type of the rescind activity. Select one of the following activity types:
        Active Option to activate the rescind activity for use.
        HR template An HR template that you have defined for a Lifecycle Events activity. HR templates are defined to populate fields automatically on an HR task form associated with a Lifecycle Events activity.
        Owning group Owning group that the rescind activity is associated with.
        Audience Defines whether the activity should trigger for the Lifecycle Events case. You can apply one or more audience records. The subject person of the Lifecycle Events case must meet the conditions or criteria of all audience records for the activity to trigger in the case. If an audience record isn’t selected, then the activity triggers for the case each time the trigger conditions are evaluated.
        Important:
        The rescind activity automatically inherits the audience of the underlying activity to rescind. If you clear or update the activity to rescind, the audience is also automatically cleared or updated.
      3. Repeat the process as needed.