Manage workplace safety activities
Monitor your workplace activities. Perform workplace-related actions using the Workplace Core application such as import data, managing locations and configuring other workplace-related settings.
Import your workspaces data from an Excel spreadsheet Import your workspaces data from an Excel spreadsheet into the Workplace Core application.Add a space type configuration Configure the different types of spaces available in your workplace. You can add spaces based on different space types. The space types enable your employee to identify the different types of spaces that are available on a floor in a Mappedin floor map Block a workplace location Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.Configure Workplace entity and entity types Create a business hierarchy based on your organization's businesses. Allocate workplace locations based on the business to which they are associated with. Configure workplace entity types and workplace entities to create the structure. For example, add entity types such as Business Units, Marketing Units, and associate workplace entities such as ITSM, Facilities, and more under them.Enable favorites option for Workplace Service Portal Enable employees to set a workplace location as their favorite while using the Workplace Service Portal . Integrate with Employee Service Center to configure the favorites option.Create a workplace performer criteria Configure the users who are permitted to perform important actions in Workplace Service Delivery . Add approvers to approve workplace cases and reservations that are created through Workplace services.Mapping employees to their designated workspaces Map your employees to their designated workplace locations in Workplace Core to automatically fill in that detail in reservation requests and to take advantage of auto-assignment of workspaces if that feature has been enabled.Assign the workplace user role to employees Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.Configuring shifts for your workplace Configure shifts for your organization in the Workplace Core application so you can efficiently plan and manage your workplace by assigning employees and workspaces to those schedules.Managing workplace shifts that you own Review the workplace shifts that you own in Workplace Core and update the shift details if necessary. You can also monitor the reservations and requests made for the workspaces associated with these shifts.Managing workplace reservations for employees Reserve available areas or spaces for your employees and review pending reservation requests from employees in Workplace Core so you can ensure physical distancing measures when they return to the workplace. Once you make reservations, employees are notified about the locations to which they have access. The Workplace Service Delivery also offers more advanced workplace reservation options in the Workplace Reservation Management application.Setting and tracking arrivals at the workplace Workplace managers can set arrival intervals in Workplace Core for different locations at your workplace with defined capacities to facilitate staggered entry of employees into the office. Employees can then choose from the defined arrival slots.Approve employee workplace reservation requests Review employee area and space reservation requests in Workplace Core and approve or reject them.Managing workplace tasks Using workplace tasks in Workplace Core , workplace managers can monitor workplace activities that are created and scheduled in the workplace for each shift. They can also schedule planned or on-demand maintenance tasks and generate reports to track the progress of these activities.Workplace knowledge management As a workplace admin, you can create knowledge base articles for employees. In the articles, provide information to your employees about workplace services, such as workplace updates, self-help, troubleshoot, and others. QR code management Generate and print QR codes for spaces and rooms. Employees can use these codes to make reservation-related actions on the Now Mobile app .Location migration Learn how to migrate location data from the ServiceNow Locations table to the Workplace Location table to use them in Workplace Service Delivery applications.View workplace service usage analytics with Usage Insights The ServiceNow® Usage Insights provides you with qualitative analytics on how the services provided by the Workplace Service Delivery applications are used by the workplace managers, employees, and other workplace users.