Portal configuration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Configure the default Employee Center portal to incorporate specific widget experiences into your home page.

    Before you begin

    Role required: admin

    About this task

    Employee Center application provides best in class portal home pages with all the relevant widgets that provide an employee-centric portal experience. The application has two default home pages.
    • Employee Center: ec_home.
    • Employee Center Pro: ec_pro_home.
    Note:
    Employee Center Pro portal home page is made available only when you install the Employee Center Pro (com.snc.employee_center_pro) application from the ServiceNow Store and is licensed separately.
    To use the latest out-of-the-box homepage:
    • For upgrade customers, the default homepage associated with the Employee Center portal record remains the same as before the upgrade.​ Edit the portal homepage record manually for using the new portal homepage.
    • New EC and EC Pro customers see the new homepages associated with the portal by default.
    Note:
    New home page is not displayed when you have a customized home page.
    Modify the default Employee Center or Employee Center Pro portal pages to suit your needs.

    For standard sizes of the images and icons, see Standard banner and icon sizes for optimal portal performance.

    Procedure

    1. Navigate to one of the following portals.
      1. For Employee Center, navigate to All > Employee Center > Administration > Portal configuration
      2. For Employee Center Pro Kiosk, navigate to All > Service Portals > Portals > Employee Center Pro Kiosk.
    2. Edit the portal to suit your needs.
      For more information on the portal form fields and description, see Create a portal.
    3. Map the Taxonomy that you created or use the default taxonomy.
      For more information on taxonomy, see Unified Taxonomy for Employee Center.