Use HR Service Portal as an employee or HR agent

Employees use legacy HR Service Portal

As an employee, you can update your HR profile, view your open cases, request HR services, attach documentation to a case, search the HR knowledge base, and chat with or email HR from the self-service HR Service Portal.

HR agents use legacy HR Service Portal

As an HR agent, you can define and maintain employee data for HR benefits, employee relations, systems, payroll, and employee data management.

Activation information

You need to Activate HR Service Portal Legacy.

HR Service Portal

Depending on the user type, the HR Service Portal view can vary. This is an example of one view.