Google Hangouts Spoke
Summarize
Summary of Google Hangouts Spoke
The Google Hangouts Spoke enables ServiceNow users to create and update events and attendees in Google Hangouts. However, it is important to note that Google Hangouts has been deprecated and is no longer supported for new activation. Users are encouraged to transition to Google Calendar for similar functionalities.
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Key Features
- Actions Available:
- Add Attendees To Hangout: Updates the hangout by adding specified attendees.
- Remove Attendees From Hangout: Updates the hangout by removing specified attendees.
- Create Hangout: Creates a new hangout on a specified calendar.
- Update Hangout: Edits existing hangout information.
- Get Hangout By ID: Retrieves details of a specific hangout.
- Delete Hangout: Removes a specified hangout from a calendar.
- Integration Hub Subscription: This spoke requires an active Integration Hub subscription.
- Online Account Requirements: A custom app must be created in Google G Suite to use the spoke.
- MID Server Requirements: The spoke can execute actions via REST calls, which require appropriate MID Server configurations.
Key Outcomes
By using the Google Hangouts Spoke, ServiceNow customers can automate the management of events within Google Hangouts, enhancing productivity and streamlining communication. However, due to its deprecation, customers should plan to transition their functionalities to Google Calendar for continued support and updates.
Use ServiceNow to create and update events and attendees in Google Hangouts.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Integration Hub subscription
Spoke version
Google Hangouts spoke v1.1.0 is the latest version. The Google Hangouts Spoke is now deprecated and no longer supported or available for new activation.
Supported versions
API version v1.
Spoke actions
The Google Hangouts spoke provides actions to perform Google Hangouts tasks when events occur in ServiceNow. Available actions include:
| Category | Action | Description |
|---|---|---|
| Attendees | Add Attendees To Hangout | Updates a hangout by adding to the list of attendees. Values you specify replace the existing values. Fields that you don’t specify in the request do not change. |
| Remove Attendees From Hangout | Updates a hangout by removing specified attendees. Values you specify replace the existing values. Fields that you don’t specify in the request do not change. | |
| Event Management | Create Hangout | Creates a hangout on the specified calendar. |
| Update Hangout | Edit hangout information. Values you specify replace the existing values. Fields that you don’t specify in the request do not change. | |
| Get Hangout By ID | Returns the specified hangout. | |
| Delete Hangout | Removes a specified hangout from a calendar. |
Google Hangouts Online account requirements
The Google Hangouts spoke requires a custom app that you create in Google G Suite.
Connection and credential alias requirements
Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.
For information about setting up the spoke, see Set up Google Hangouts spoke.
MID Server requirements
These actions use REST calls, which can run on an instance or MID Server. Use the connection record associated with the Google Hangouts alias to configure where actions run as well as set MID Server selection attributes. For more information, see MID server.