Configure metric charts for Agent Workspace

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 2 min. de leitura

    • Configure the set of Metric Intelligence metric charts, chart types, and other chart characteristics, that appear in Agent Workspace.

    Antes de Iniciar

    Role required: admin or evt_mgmt_admin

    Por Que e Quando Desempenhar Esta Tarefa

    Up to 10 metric charts for a class can be configured to appear in the Metric Intelligence metric charts form in Agent Workspace. Metric chart configurations are stored in the Metric Dashboard Metadata [sa_metric_dashboard_metadata] table, determining which metric charts appear for a CI that is associated with an alert. By default, the Metric Dashboard Metadata contains pre-configured metric charts for several classes.

    If resource binding is enabled and you specify a Resource Type in the metric chart configuration, then all the resources for the CI are included in the chart. The class table for the resource class (such as ci_resource_metric_extension) that you specify is used for retrieving all the resources for the CI. Then, for each point in time in the data series, the values of resources are aggregated into a single data point which is the average of the metric values of all resources for that point of time.

    Tabela 1. Chart aggregationAggregation is applied differently, depending on the setting of Chart Type, and on whether resources are included in the chart as indicated by the setting of Resource Type:
    Chart type Resources Aggregation
    Time_Series No No aggregation
    Time_Series Yes Resources are averaged per data point.
    Single_Score No Data points are aggregated according to the Chart Aggregate setting.
    Single_Score Yes Resources are averaged per data point and then data points are aggregated according to the Chart Aggregate setting.

    Procedimento

    1. Navigate to All > Event Management > Administration > Metrics View Configuration.
    2. In the Metric Dashboard Metadatas (Dashboard Metadata) list view, select an existing configuration or click New.
    3. Fill out the Metric Dashboard Metadata form.
      Field Description
      Active Include the chart on the Metric Intelligence charts form in Agent Workspace.
      Resource Type Resource class associated with the CI and for which to retrieve and aggregate all resources.
      Configuration Item Type CI class that the chart applies to such as cmdb_ci_metric_extension.
      Chart Aggregate Type of aggregation that is applied for single-score charts. Aggregation can be the average of the data points in the time series. Or, the minimum, maximum, or the last data point in the time series.
      Source Metric Type Metric such as '% Free Space' that is being monitored for the CI type.
      Order

      Order in which the metric chart appears within all metric charts specified for the class.

      For proper appearance and alignment, all single-score charts always appear after any time-series charts, regardless of order settings.
      Chart Type
      • Time_Series: Charts all the data points in the time series for the metric and CI of the chart.
      • Single_Score: A single number which is the aggregation of all data points in the time series for the metric and CI of the chart. Aggregation is determined by the setting of Chart Aggregate.