Gain insight into the sequence of events relating to an issue by viewing chronological information of the alerts in an alert group in Express List.

Antes de Iniciar

Role required: evt_mgmt_operator, evt_mgmt_admin

Por Que e Quando Desempenhar Esta Tarefa

Procedimento

1. Navigate to Workspaces > Service Operations Workspace.
2. In the primary navigation, select the Express List icon ().
3. In the Active alerts list, select the information icon ( for an alert.
4. On the preview panel Alerts tab, select Timeline view.
5. Analyze the information provided in the Timeline view.
6. Opcional: Sort the displayed alerts by ascending or descending time or by severity.
   1. Select the sorting icon ().
   2. Select the preferred sorting option from the pop-up menu.
7. Opcional: Show or hide closed alerts by toggling the Hide closed alerts slider.