Save the alert analysis summary by Now Assist as alert group description in Express List

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Save the human-readable summary generated by Now Assist in the Alert analysis as the description of an alert group.

    Antes de Iniciar

    Role required: evt_mgmt_operator, evt_mgmt_admin

    Procedimento

    1. Navigate to Workspaces > Service Operations Workspace.
    2. Select the Express List icon (Express List icon.) in the left navigation bar.
    3. In the Active alerts list, select the information icon (Information icon.) to the left of an alert.
    4. On the preview panel Info tab, select Analyze in Alert analysis by Now Assist.
    5. Review the human-readable, AI-generated Alert analysis summary.
      Nota:
      Alert analyses are provided in English, irrespective of the language used in the alert description.
    6. Opcional: Edit the summary content.
    7. Select Save description to save the summary content as the description of the alert group.
      The AI-generated summary content replaces the original description of the alert group.