Use AIOps LEAP playbooks in Service Operations Workspace (SOW)

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • AIOps LEAP playbooks are available for use in the SOW interface.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > AIOps LEAP.
    2. Select the required automation opportunity.
    3. Generate AIOps LEAP playbooks.
    4. Open the SOW interface using the Workspaces menu.
    5. Select the required incident, and access the insights' panel.
    6. Select the playbook icon playbook icon in SOW insight panel.
    7. If a LEAP playbook is available for the selected incident, then it can be used to resolve the issue.