Telecommunications, Media, and Technology release notes
ServiceNow® Telecommunications, Media, and Technology has new and updated applications and features in the Washington DC release.
Telecommunications products and applications
The Telecommunications industry solution includes the following applications:
- Telecommunications Service Management connects your entire telecommunications operations, from network to customer, with one platform to deliver proactive care and maximize the availability and
quality of service. It includes the following applications:
- Service Exchange
- Proactive Service Experience Workflows
- Account Lifecycle Events
- Order Management for Telecommunications, Media, and Technology. See Sales and Order Management release notes.
- Telecommunications Network Inventory
The Technology industry solution includes the following applications:
- Technology Service Management connects your entire technology operations, from network to customer, with one platform to deliver proactive care and maximize the availability and quality of
service. It includes the following applications:
- Service Exchange
- Proactive Service Experience Workflows
- Account Lifecycle Events
- Order Management for Telecommunications, Media, and Technology. See Sales and Order Management release notes.