Service Graph Connector Integration for Claroty CTD release notes
Summarize
Summary of Service Graph Connector Integration for Claroty CTD Release Notes
The ServiceNow® Service Graph Connector Integration for Claroty CTD application has been enhanced in the Washington DC release to streamline the automation of importing detected devices and sites from Claroty CTD. This integration is crucial for the effective management of Operational Technology (OT) devices within ServiceNow.
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Key Features
- OT Device Categorization: OT devices are now categorized under the Industrial product model, allowing for compatibility with the Enterprise Asset Management product.
- Data Import Flexibility: Users can import specific records from Claroty CTD by utilizing filters based on class, type, or Purdue Level.
- Troubleshooting Enhancements: The application includes an optional Guided Setup task to troubleshoot issues effectively.
- UI Improvements: A new connections framework uses a Test connections button to verify connections for Service Graph Connectors.
Key Outcomes
With the Washington DC release, ServiceNow customers can ensure their OT devices are categorized for optimal lifecycle management, troubleshoot integration issues more effectively, and customize data imports to meet their specific needs. This enhancement ultimately leads to improved operational efficiency and better management of OT assets.
The ServiceNow® Service Graph Connector Integration for Claroty CTD application automates the import of detected devices and Claroty CTD sites. Service Graph Connector Integration for Claroty CTD was enhanced and updated in the Washington DC release.
Service Graph Connector Integration for Claroty CTD highlights for the Washington DC release
- Ensure that your Operational Technology (OT) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application.
- Troubleshoot issues directly in the optional Guided Setup task.
- Import specific records from Claroty CTD by filtering the data by class, type, or Purdue Level.
See Service Graph Connector Integration for Claroty CTD for more information.
New in the Washington DC release
- Categorize your OT devices into the industrial product model category
- The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices.
- Troubleshooting the Service Graph Connector Integration for Claroty CTD
- Execute the scheduled job for validations and review the results to troubleshoot any issues by using the optional steps in the Troubleshooting the Service Graph Connector for Claroty CTD section of the Guided Setup.
- Class/Type system property
- Import the records from Claroty CTD that are based on the class or type by using the Class/Type system property (filter.asset_type_code).
- Purdue Level system property
- Use the Purdue Level system property (filter.asset_purdue_level) to import the records from Claroty CTD that are based on the Purdue Level.
- Turn off the classification that is based on the operating system (OS)
- Turn off the classification that is based on the OS for the network gear and Internet of Things (IoT) devices and their extended classes by modifying that choice in the available script.
UI changes
- Test connections button
- The Test load 20 records button is no longer used to test the connections for Service Graph Connectors (SGCs). A new connections framework for SGCs uses the Test connections button.
Activation information
Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.