Journey designer release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The ServiceNow® Journey designer application enables managers and employees to create and track journeys. Journeys include transition plans, such as promotions, offboarding, onboarding, and role changes for employees.Journey designer was enhanced and updated in the Washington DC release.

    Journey designer highlights for the Washington DC release

    Bulk updates for supported task types were added to Journey designer. Similar journey types with similar task types are identified and can be updated with a single action.

    See Journey designer for more information.

    Important:
    Journey designer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Washington DC release

    Manage Journey designer task updates in bulk
    Update similar tasks in similar journeys in a single action. Tasks must be of the same type and in journeys of the same type. The current task types available for bulk updates are:
    • Submit catalog item [submit_catalog_item]
    • Submit order guide [submit_order_guide]
    • Mark when complete [mark_when_complete]
    • Approval [sysapproval.approver]

    Activation information

    Install Journey designer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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