Tables that ITOM Visibility manages

Mapped application service tables

The tables that ITOM Visibility manages depend on the method used to map the service instance (the label for the table was formerly application service) . You can use the Application Service wizard to populate an application service.

• Map the Service instance using top-down discovery of CI connections. This method requires Service Mapping, the sm_admin role, and the current domain must be a leaf domain. This is the best option for accuracy and complete mapping. ITOM Visibility manages the Mapped Application Service table [cmdb_ci_service_discovered]
• Map the service instance using a tag list or tag family. This method requires Service Mapping and is preferred for public or private cloud where tags are typically used. ITOM Visibility manages the tag-based maps table [cmdb_ci_service_by_tags].
• Manually map the service instance. This method requires that you select specific CIs — no automation is used. ITOM Visibility manages the service maps table [cmdb_ci_service_manual].
• Use Dynamic Service to synchronize manually-created CI relationships to a Service Map view.

Configuration items (CIs) tables [cmdb_ci_*]

• Application table [cmdb_ci_appl]
• Server table [cmdb_ci_server]
• Virtual machines table [cmdb_ci_vm_instance]
• Load balancer table [cmdb_ci_lb]
• Network gear table [cmdb_ci_netgear]

Tables that ITOM Visibility uses

Products that benefit from ITOM Visibility

Implementing CMDB data

For details on implementing CMDB data to conform with the CSDM framework, see Implementing the CSDM framework in stages.