To view detailed information for an alert on the Details tab, click the alert number.

This field is automatically set.

• Critical: Immediate action is required. Either the resource is not functional or critical problems are imminent.
• Major: Major functionality is severely impaired or performance has degraded.
• Minor: Either performance has degraded or there is a partial, non-critical loss of functionality.
• Warning: Attention is required even though the resource is still functional.
• Info: An informational message. An alert is created, but the resource is still functional.
• Clear or Resolved: No action is required. An alert is not created from this event. Existing alerts are closed.

• Urgent
• High
• Moderate
• Low

The priority group value is more important than severity alone. For example, a high priority and low severity alert should be addressed before a low priority and high severity alert. For information on how priority is calculated, see Alert priority.

• Reopen: A previously closed alert is open again, and it requires your attention.
• Flapping: The alert is receiving identical events from the same source at high frequency. This state can cause an alert to re-open from the Closed state, resulting in a high frequency of changes between Open and Closed states.
• Closed: The alert is closed and does not require any further action. You close an alert when it is remediated.