Integrate the Panopta cloud-based monitoring solution with Event Management. To add Panopta as a data source, configuration is required in Panopta.

Configure Panopta

To prepare Panopta as a datasource, follow the procedure described in this link: How do I integrate with ServiceNow.

When the Event Management integration is configured in Panopta, add the integration to any of your Panopta Alert Timelines so that the ServiceNow instance receives incident events accordingly.

Optional Event Management configuration

Configure an alert action rule for launch in context of Panopta. For more information, see Launch web application from alert and Create or edit an alert action rule.