Multi-vaccine appointment bookings configuration

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Multi-vaccine appointment bookings configuration

    This configuration allows administrators to manage multi-vaccine appointment bookings through both auto-selection and manual selection methods. Customers can choose vaccine methods based on eligibility criteria, selection order, and inventory availability, enhancing flexibility in scheduling vaccinations.

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    Key Features

    • Auto-selection: If the system property snvaccinesm.enableinventorymanagement is true, the system automatically assigns the vaccine method based on availability and predefined order.
    • Manual selection: Users can manually choose their preferred vaccine method regardless of inventory management settings, ensuring personal preference is honored during booking.
    • Eligibility criteria: The system supports age-based eligibility, ensuring individuals only see methods applicable to their age group.
    • Rescheduling: If the first appointment is completed, changing the method is not allowed, but it can be modified when rescheduling, affecting both doses.

    Key Outcomes

    By implementing this configuration, customers can streamline the appointment booking process, ensuring compliance with eligibility criteria while maximizing inventory utilization. This ultimately leads to more efficient vaccination campaigns and improved public health outcomes.

    Administer multi-vaccine appointment bookings based on auto-selection and manual selection of the vaccine method. You can select your preferred vaccine method based on the eligibility criteria, order of method selection, and inventory availability.

    You can manage multi-vaccine appointment bookings after making configuration changes to the Vaccine Administration Management system properties. Multi-vaccine functionality can be broadly categorized into auto-selection of the vaccine method and manual selection of the vaccine method.

    Note:
    If your first appointment has been completed, you can’t change the method. However, you have the flexibility to change the method while rescheduling your first dose. While rescheduling your appointment, if you change the method, it automatically applies to the second dose as well.

    Among other criteria, the multi-vaccine method also supports age-based eligibility and assignment by specifying the age groups in the eligibility criteria for the method. The list of methods is visible only if you’re eligible for more than one vaccine method.

    For example, say that only age groups over 60 are eligible to receive the Pfizer vaccine. If you aren’t in this age group, you won’t be assigned the Pfizer vaccine despite availability. Instead, the system evaluates other methods that meet the eligibility criteria defined for the program and the method.

    Auto-selection of method

    Note:
    Auto-selection of the vaccination method only applies if the sn_vaccine_sm.enable_inventory_management system property value is true.

    When you try to book an appointment, the system auto-assigns the method of vaccine based on the order of method selection and inventory availability. In other words, if the inventory management system property (sn_vaccine_sm.enable_inventory_management) is true, the vaccination request auto-assigns the method with the lowest order that has inventory availability.

    For example, if a vaccination center has the Moderna vaccine in the inventory, the request is created using Moderna instead of Pfizer, even when Pfizer is the method with the lowest order.

    Manual selection of method

    You can manually select the preferred vaccination method while booking an appointment. Manual selection of the method works with or without vaccine inventory management.

    If the slot selection system property (sn_vaccine_sm.enable_appointment_slot_choice) is false, the vaccine method selected is kept as the preference. If there’s no availability for the second dose, the system books the slot at the closest vaccination center having the same method. For example, if you select a vaccination site and the site has only one week of the Pfizer vaccine available, the second dose is selected in the nearest center having the same method.
    Note:
    For the functionality to run properly, make sure that both the inventory management system property (sn_vaccine_sm.enable_inventory_management) and the enable multi-vaccine system property (sn_vaccine_sm.enable_multi_vaccine) values are true.