Use the Patient Portal to register for a vaccination program

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Use the Patient Portal to register for a vaccination program

    The Patient Portal empowers users with thesnvaccinesm.userrole to independently register for vaccination programs, manage appointments, and provide health updates through a single self-service platform. The portal provides clear visibility into vaccination status and COVID-19 test results, including the ability to share this information via QR codes.

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    Registering and Providing Personal Information

    After creating an account on the Patient Portal and installing the Vaccine Administration Management application, users can register themselves and household members for vaccinations. Providing personal information helps organizations determine eligibility and recommend vaccines. Users can view eligible vaccines and vaccination history on the landing page under the "Suggested vaccines for you" section.

    Scheduling and Managing Vaccinations

    • Eligible users can schedule vaccination appointments and select preferred vaccination methods, subject to availability and inventory.
    • Users may choose the same or different vaccination sites for each dose.
    • Appointment confirmations, including QR codes, are emailed upon scheduling.
    • Users can view, reschedule, or cancel appointments via the portal with the following considerations:
      • Method changes are allowed when rescheduling the first dose but locked after the first appointment for multiple-dose programs; changes apply to subsequent doses automatically.
      • Cancelling any appointment in a multi-dose program cancels all subsequent open appointments for that program.

    Providing Health Updates

    Users can submit health updates through the portal. Organizations may send appointment reminders and pre-appointment questionnaires to users ahead of vaccination appointments to facilitate smooth administration.

    As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.

    On the landing page, in the COVID-19 status widget, you can see all the information regarding the vaccination status and COVID-19 test results.

    You can scan the QR code to share your vaccination status and test results details, such as the status of the doses being administered, vaccination dates, vaccination status, vaccination method, and test results. You can also view details about your vaccination status and COVID-19 test results by clicking View Details.

    Register as a patient

    If you've created an account on the Patient Portal and have also installed the Vaccine Administration Management application, you can schedule vaccinations for yourself and for other household members.

    Provide your personal information

    Table 1. Provide your personal information in the Patient Portal

    Once registered, you can provide your personal information to help organizations determine when you're eligible for appointment scheduling.

    When you log in to the portal later, you can see vaccines that you're eligible for, or vaccines that you have remaining to schedule, in the Suggested vaccines for you section of the landing page. You can also see your vaccination history.

    Schedule and manage your vaccinations

    Table 2. Schedule and manage your vaccines in the Patient Portal

    If you are eligible, schedule your vaccination appointments.

    You can choose your preferred vaccination method. However, the availability depends on the order of method selection as well as the inventory availability.

    You can either choose the same vaccination site for multiple doses, or you can choose a different vaccination site for each dose. After you schedule your appointments, an appointment confirmation with a QR code is emailed to you.

    View all of your upcoming appointments.

    View the details of an individual appointment.

    You can also:
    • Reschedule an appointment
      Note:
      If your first appointment has been completed for a multiple-dose vaccination program, you cannot change the method. However, you have the flexibility to change the method while rescheduling your first dose. If you change the method while rescheduling your appointment, it automatically applies to subsequent doses.
    • Choose different locations for multiple appointments
    • Cancel an appointment
      Note:
      If you cancel an appointment, all of your open appointments for that vaccination program are canceled. For example, if you cancel the second appointment of a three-dose vaccination program, then both the second and third appointment are canceled.

    Provide any updates on your health

    Table 3. Provide updates on your health in the Patient Portal

    Provide your health updates in the portal. Also, organizations have the option to send an appointment reminder and pre-appointment questionnaire to you at a specified time before the vaccination appointment.