Vaccine Administration Management dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.

    Required ServiceNow AI Platform roles

    • The sn_vaccine_sm.report_manager role is required to view and edit the dashboard and reports.
    • The sn_vaccine_sm.report_viewer role is required to view the dashboard and reports.

    Access the Vaccine Administration Management dashboard

    To open the dashboard, navigate to Vaccine Administration Management > Dashboard.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    Table 1. Use cases of Vaccine Administration Management dashboard

    User

    Dashboard use

    Vaccine Administration Management dashboard manager

    Can view and edit the Vaccine Administration Management dashboard.

    Vaccine Administration Management dashboard viewer

    Can view the Vaccine Administration Management dashboard.

    Reports

    Table 2. Reports of Vaccine Administration Management

    Title

    Type

    Source table

    Description

    Scheduled Appointments

    Single Score Single score icon.

    Vaccination Task [sn_vaccine_sm_task]

    Number of scheduled appointments.

    Completed Appointments

    Single Score Single score icon.

    Vaccination Task [sn_vaccine_sm_task]

    Number of completed appointments.

    No-Show Appointments

    Single Score Single score icon.

    Vaccination Task [sn_vaccine_sm_task]

    Number of users who fail to turn up to the scheduled appointments.

    Appointments Trending

    Column Column report icon.

    Vaccination Task [sn_vaccine_sm_task]

    Segregation of number of scheduled, completed, and no-show appointments.

    Filters

    Table 3. Filters of Vaccine Administration Management

    Name

    Filter type

    UI control type

    Description

    Vaccine Center

    Reference

    Select Multiple Input

    Filter the report results based on the selected vaccine center.

    Date

    Date

    Select Single Input

    Filter the report results based on the selected date.

    Method

    Reference

    Select Multiple Input

    Filter the report results based on the selected vaccine method.

    Clinician

    Reference

    Select Multiple Input

    Filter the report results based on the selected clinician.