View knowledge articles in the Care Team Portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Review knowledge articles posted by your organization from directly within the Care Team Portal.

    Before you begin

    Role required: sn_hco.care_team_member or sn_hco.care_team_manager

    Procedure

    1. In the Care Team Portal, navigate to Knowledge.
    2. Use Search to look up an article, or select one from the KB Top Rated or KB Most Viewed widgets.