Add a team member using the Care Team Portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add a member to your team using the Care Team Portal.

    Before you begin

    Role required: sn_hco.care_team_member or sn_hco.care_team_manager

    Procedure

    1. In the Care Team Portal, navigate to My teams > Add a member.
    2. Select the team to which you want to add a member.
    3. Fill in the following fields.
      Field Description
      Name Name of the member being added to the healthcare organization.
      Title The members title or job role.
      Mobile Phone The member's mobile phone number.
      Email The member's email address.
      Business Phone The business phone number.
      Responsibility The responsibility associated with this member.There are two options:
      • Team member - Can raise cases.
      • Team manager - Can raise cases and add or remove members within organizations.
    4. Select Submit.