Create a group for all location managers in Care Team Operations for Environmental Services

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a group for location managers with the sn_customerservice.svc_location_manager assigned so that users added to this group will inherit the collection of roles for Care Team Operations for Environmental Services.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > User Administration > Groups.
    2. Select New.
    3. In the name field, enter a name for your team member group.
    4. Fill in the other fields as needed.
    5. Navigate to the roles related list.
    6. Click Edit.
    7. Add the the sn_customerservice.svc_location_manager and sn_cto_evs.loc_support_agent roles into the Roles List.
    8. Click Save.

    Result

    A user group has been created for your environmental services department location managers.