Add custom record producers to the service catalog in Care Team Operations for Environmental Services

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add custom record producers that you have configured into service catalogs in Care Team Operations for Environmental Services.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Record Producers.
    2. Select New.
    3. Set the table name to Healthcare EVS Case [sn_cto_evs_case].
    4. In the Accessibility tab, set Catalogs to EVS service.
    5. Set the Category field to the desired service category.
    6. Add in the following common variable sets.
      TitleDescription
      EVS location set Contains a reference to the common location field to confirm that Environmental Services support agents can view where support is needed.
      EVS priority set Contains a reference to the Priority and Available Start fields.
      EVS description set Contains a reference to the Description field.
    7. Recommended - Add in the following catalog client scripts.
      Catalog client scriptDescription
      Populate Facilities session param Enables tokenized data to be captured when launched inside of Epic Hyperspace.
      Clear location on unit change Clears the location field when the requesting unit is changed so that only locations associated with the current unit are shown.
    8. Fill in other fields as needed.
    9. Select Save.