Open requests widget

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Open requests widget displays a list of open requests including healthcare-related cases created for the patient.

    Figure 1. Open requests widget

    Key features

    • Displayed only for a logged-in user with the personal information completed.
    • By default, shows maximum of two records from the application case table that extends the Healthcare case [sn_hcls_case] table in ascending order by the date created. Examples for the application case table include the Procedure request [sn_previsit_procedure_request] table available with the Pre-Visit Management application and the Enrollment case [sn_patientservice_enroll_case] table available with the Patient Support Services application.
    • Shows all the pending and closed requests in the respective sections when a user clicks View all on the widget.

    The Open requests widget does not include instance options.