List of responsibilities provided with the base system

  • Freigeben Version: Australia
  • Aktualisiert 16. Juni 2026
  • 1 Minute Lesedauer

    • List of responsibilities that are provided with the base system.

    Tabelle : 1. Responsibility table
    Responsibility Plugin Used in Relationship Role required Supported through responsibility access configuration
    Account Manager Customer Service Base Extension Entities [com.snc.cs_base_extension] Account Team Member [sn_customerservice_team_member]
    • Relationship Agent [sn_customerservice.relationship_agent]
    • Relationship Contributor [sn_customerservice.relationship_contributor]
    		 Yes
    Relationship Manager Customer Service Base Extension Entities [com.snc.cs_base_extension]
    • Consumer Team Member [sn_customer_rel_consumer_to_user]
    • Household Team Member [sn_customer_rel_household_to_user]
    • Relationship Agent [sn_customerservice.relationship_agent]
    • Relationship Contributor [sn_customerservice.relationship_contributor]
    		 No
    Authorized Account Customer Service [com.sn_customerservice] Sold Product Related Party [sn_install_base_sold_product_related_party] Sold Product Authorized Contact [sn_install_base.sold_product_authorized_contact] No
    Install Base Related Party [sn_install_base_related_party] Install Base Authorized Contact [sn_install_base.install_base_authorized_contact]
    Authorized Representative Customer Service [com.sn_customerservice] Sold Product Related Party [sn_install_base_sold_product_related_party]
    • Sold Product Authorized Contact [sn_install_base.sold_product_authorized_contact]
    • Sold Product Authorized Consumer [sn_install_base.sold_product_authorized_consumer]
    		 No
    Install Base Related Party [sn_install_base_related_party]
    • Install Base Authorized Contact [sn_install_base.install_base_authorized_contact]
    • Install Base Authorized Consumer [sn_install_base.install_base_authorized_consumer]
    Related Party [sn_customerservice_related_party]
    • Case Authorized Contact [sn_customerservice.case_authorized_contact]
    • Case Authorized Consumer [sn_customerservice.case_authorized_consumer]
    • Case Authorized Contributor [sn_customerservice.case_authorized_contributor]
    Consumer to Consumer Relationship [sn_customer_rel_consumer_to_consumer] Consumer [csm_consumer]
    Household Member Relationship [sn_customer_rel_household_member_relationship] Consumer [csm_consumer]
    Preferred Technician Customer Service [com.sn_customerservice] Account Team Member [sn_customerservice_team_member] None No
    Primary Support Agent Customer Service [com.sn_customerservice] Account Team Member [sn_customerservice_team_member] None No
    Support Manager Customer Service [com.sn_customerservice] Account Team Member [sn_customerservice_team_member] None No
    Asset Contact Customer Service [com.sn_customerservice] Account Team Member [sn_customerservice_team_member] None No
    Authorized Service Organization Customer Service Install Base Management [com.snc.install_base]
    Hinweis:
    You must install com.snc.service_organization for activating com.snc.install_base plugin.
    		 Install Base Related Party [sn_install_base_related_party] Install Base Authorized Member [sn_install_base.install_base_authorized_member] No
    Location Relationship Manager Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Relationship Manager [sn_bus_loc.location_relationship_manager] No
    Location Contributor Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Service Organization Contributor [sn_customerservice.service_organization_contributor] No
    Location Consumer Agent Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Consumer Agent [sn_customerservice.svc_location_consumer_agent] No
    Location Agent Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Agent [sn_customerservice.svc_location_agent] No
    Location Manager Fulfiller Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Manager [sn_customerservice.svc_location_manager] No
    Location Manager Contributor Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Manager Contributor [sn_customerservice.svc_location_manager_contributor] No
    Location Support Agent Business Location [com.snc.business_location]

    Organization Member Responsibility [sn_csm_svc_org_member_responsibility]

    		 Location Support Agent [sn_bus_loc.svc_location_support_agent] No