Queues for Recommended Actions application
Admins and Recommended Actions administrators can configure queues to manage the asynchronous evaluation of recommendations.
Access path and role requirements
To view or manage the queue, navigate to the following location in the application:
Navigate to All >
Required Roles: admin or sn_nb_action.next_best_action_admin.
Default queue configuration
The Recommended Actions application includes a preconfigured queue by default, for processing actions efficiently.
- Queue Name: sn_nb_action.ra_processor_queue_1
- Scale Factor: 2
- Polling Interval: 5 seconds
Optimizing queue configuration for lower latency
To enhance responsiveness and reduce latency in action processing, consider increasing the Scale Factor, such as from 2 to 3
- Queue Name: sn_nb_action.ra_processor_queue_1.
- Updated Scale Factor: 3
- Polling Interval: 5 seconds
Considerations for scaling
Increasing the Scale Factor enables the queue to process more items concurrently and reducing latency. However, it also increases demand on system resources such as CPU and memory.