Integrate with Continual Improvement Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Customer Service Management provides an integration with the Continual Improvement Management application. This integration enables you to request improvement opportunities and to implement phases and tasks to meet performance goals, track progress, and measure success.

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > System Definition > Plugins.
    2. Search for the Continual Improvement Management (com.sn_cim) plugin.
    3. Click Activate.