View household members

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • View household members to track member details in the Consumer Portal.

    Vorbereitungen

    Install Customer Household Data Model (com.snc.household) app from ServiceNow store.

    Role required: sn_customerservice.consumer
    Hinweis:
    You must be a householdHead to view household members. For details, see Add consumers to a household.

    Prozedur

    1. Navigate to the Consumer Portal.
    2. Navigate to My hub > View household members in the portal header.

    Ergebnisse

    You can view the list of household members. Select any record to view details.