Enable public access on widgets

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Configure service portal widgets to enable public access.

    Vorbereitungen

    Role required: catalog_admin

    Warum und wann dieser Vorgang ausgeführt wird

    Enable public access to the widgets that are used to display the following:
    • list of catalog items
    • catalog item form

    Prozedur

    1. Navigate to All > Service Portal > Widgets.
    2. Search and select the widgets used to display catalog items on the portal.
      For example, you can search for the following out-of-the-box widgets:
      • SC Catalog Item
      • SC Order Guide
      • Catalog Checkout Widget (if two-step checkout is enabled)
      • SC Order Status
    3. Select the Public check box.
      showing widget page with public checkbox
    4. Select Update.

    Ergebnisse

    The widgets used to display the catalog items are made public.