Determine the next node displayed in a decision tree

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure a path in Decision Tree Builder to set the conditions for when the next question or a guidance is displayed in a decision tree.

    Vorbereitungen

    Role required: admin, sn_gd_core.decision_tree_author

    Warum und wann dieser Vorgang ausgeführt wird

    You can create two or more paths from any question node.

    Because you can add a question node only after a guidance node, the path configuration isn’t required.

    Prozedur

    1. Navigate to All > Guided Decisions > Decision Trees.
    2. Select the decision tree from the list.
    3. Select Open in Builder.
    4. In Decision Tree Builder, select the Add path icon (Add path icon) on a node.
      A new path and a new node are added to the canvas.
    5. Select the new path.
    6. Enter a name for the path.
    7. In the Path priority field, enter a priority order for this path.
      The path with the lowest priority order is executed first.
    8. Configure one or more conditions by selecting a question from the previous node, an operator, and an input's value.
      For example, if the answer type is an integer, you can set a condition that when a value that a customer provides is more than the value you specify in the condition, this path must be taken.

      You can access the direct parent node’s inputs only while configuring a condition for the path.

    9. Wahlweise: If there are multiple questions in a question node, select New condition set to define a complex condition for a combination of answers.
    10. Select Save and close.

    Nächste Maßnahme

    Continue building your decision tree.