Enable account consumers to view the Account, Contact, and Consumer fields for the Self-Service view.

Vorbereitungen

Role required: admin

Prozedur

1. Navigate to All > Customer Service > Products > Install Base Items.
2. Select View > Self-Service from the Additional Actions menu .
3. Select the gear icon ().
4. Select the Account, Contact, and Consumer fields in the Available column and move them to the Selected column.
5. Select OK.
6. Navigate to Customer Service > Products > Sold Products.
7. Repeat steps 2–5.