Associate services with product models

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Enable customers to select services for products by associating services with product models.

    Vorbereitungen

    Role required: sn_customerservice_manager or admin

    Warum und wann dieser Vorgang ausgeführt wird

    One product model can have multiple associated services.

    Prozedur

    1. Navigate to All > Customer Service > Product Models.
    2. Select a product model.
    3. Configure the form to display the Services related list.
      For more information, see Add a related list to a form.
    4. On the Services related list, click New or Edit to add an existing service offering to the product model.