Cancel a submitted request in Care Team Mobile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu.

    Before you begin

    Role required: Team member, Team manager

    About this task

    Cancel a request in Care Team Mobile.

    Procedure

    1. In Care Team Mobile, navigate to Track requests.
    2. Select the submitted request that you want to cancel.
    3. Select Cancel case from the Actions menu on the upper righthand corner of the screen.

    Result

    The specified request has been canceled.