Healthcare and Life Sciences Service Management Core properties

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • There are several advanced Healthcare and Life Sciences Service Management Core properties that you can configure for features used in Healthcare and Life Sciences applications.

    These properties are available for Healthcare and Life Sciences Service Management Core.
    Note:
    To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.
    Table 1. Properties for Healthcare and Life Sciences Service Management Core

    Property

    Description

    Comma separated list of all to-do task tables visible on a patient portal

    sn_hcls.to.do.tasks.list
    Enter a list of task table names that are displayed as to-do items on a patient portal. For multiple entries, separate the task table names with commas.

    Enables self registration on Healthcare patient Portal

    sn_hcls.enable_self_registration
    Set the property to True to enable the self-registration feature in the Patient Portal.

    Patient portal FAQ category ID

    sn_hcls.psp.patient_portal_faq_category_id

    Sys id of the default ‘Frequently asked questions’ knowledge category (table kb_category) section of HCLS Patient portal.

    Replacing this would allow someone to replace the FAQs they wish to display on HCLS patient portal.

    • Type: string
    • Default value: 2bee428777400110ac9cd0cb8d5a9998
    • Location: System Property [sys_properties] table

    Patient Portal enable REM conversion

    glide.service_portal.resize_text.patientportal.enable_rem_conversion

    Variable specifically for service portal. Setting this to true enables service portal text to be resized up to 200% using browser settings.

    • Type: true | false
    • Default value: true
    • Location: System Property [sys_properties] table