Install Care Team Operations for Healthcare IT

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Install the Care Team Operations for Healthcare IT application [sn_cto_hcit] if you have the admin role.

    Before you begin

    Role required: admin

    About this task

    The application includes demo data for Care Team Operations for Healthcare IT and installs related applications and plugins if they are not already installed.

    Note:
    The Care Team Operations for Healthcare IT application is dependent on the Healthcare Operations Core application.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Care Team Operations for IT application [sn_cto_hcit] using the filter criteria and search bar.
      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    4. Select Install.