Configure the request definition for your healthcare case type

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the HCLS Case request definition to support the newly created healthcare case type.

    Before you begin

    Role required: admin

    Set your scope to EMR Help.

    About this task

    Procedure

    1. Navigate to All > EMR Help > Administration > Request Definitions.
    2. Open the HCLS Case [sn_hcls_case_request] definition.
    3. Set the Task type field to your new healthcare case type.
      For example, EMR Case.
    4. Click Update.

    Result

    You have configured the HCLS Case request definition to support your healthcare case type.

    What to do next

    Configure the healthcare record page to support your custom healthcare case type.