Configure users and groups

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • A user is an individual who can access your instance and a group is a set of users who share a common purpose. The users associated with a group are listed as group members.

    Vorbereitungen

    Role required: import_admin, user_admin, and sn_crm_foundation_admin

    Warum und wann dieser Vorgang ausgeführt wird

    Group information is used across most processes in the ServiceNow AI Platform. You can use it for assigning work to teams and requesting approvals.

    Any rule that is applied to a group is automatically assigned to group members; for example, roles and assignment rules.

    Prozedur